市場(chǎng)營(yíng)銷dissertation：電話銷售(telemarketing)
01-14, 2015
有幸了解到什么是電話銷售和電話銷售是如何經(jīng)營(yíng)的，能夠向顧客推銷出種類繁多的產(chǎn)品，不僅為公司帶來(lái)了新客戶，而且公司的收入也有所提高。電話銷售是商業(yè)中的新概念，每個(gè)人都試圖通過(guò)呼叫中心的呼叫來(lái)宣傳自己的新策劃和新產(chǎn)品。
在這些電話銷售服務(wù)中心有成百上千的客戶服務(wù)主管和客戶服務(wù)提供商，他們用禮貌的交流方式向顧客介紹新的產(chǎn)品，產(chǎn)品的好處和優(yōu)點(diǎn)。最近幾年電話銷售服務(wù)中心配置了高技術(shù)設(shè)備，使推銷過(guò)程變得快速簡(jiǎn)單，分布在世界每一個(gè)角落的電話服務(wù)中心與新老顧客進(jìn)行溝通。
切合實(shí)際的說(shuō)，向電話銷售中心咨詢時(shí)，對(duì)方會(huì)提供產(chǎn)品功能的詳細(xì)信息。你會(huì)明白當(dāng)客戶詢問(wèn)不同的問(wèn)題時(shí)，然后由客戶服務(wù)主管為客戶答疑解惑這一過(guò)程，此外，你也會(huì)明白當(dāng)他們聽(tīng)完客戶對(duì)不同問(wèn)題有疑點(diǎn)后，他們是如何解決這些疑點(diǎn)的。你可能也會(huì)為看到客戶服務(wù)主管部門在一天中接通客戶電話的頻率而感到驚訝，并且還要回答來(lái)自不同客戶的不同疑點(diǎn)。一旦你對(duì)客戶服務(wù)中心的職責(zé)很了解，那么你多多少少可以成為客戶服務(wù)中心的一員。
在這些電話銷售服務(wù)中心有成百上千的客戶服務(wù)主管和客戶服務(wù)提供商，他們用禮貌的交流方式向顧客介紹新的產(chǎn)品，產(chǎn)品的好處和優(yōu)點(diǎn)。最近幾年電話銷售服務(wù)中心配置了高技術(shù)設(shè)備，使推銷過(guò)程變得快速簡(jiǎn)單，分布在世界每一個(gè)角落的電話服務(wù)中心與新老顧客進(jìn)行溝通。
切合實(shí)際的說(shuō)，向電話銷售中心咨詢時(shí)，對(duì)方會(huì)提供產(chǎn)品功能的詳細(xì)信息。你會(huì)明白當(dāng)客戶詢問(wèn)不同的問(wèn)題時(shí)，然后由客戶服務(wù)主管為客戶答疑解惑這一過(guò)程，此外，你也會(huì)明白當(dāng)他們聽(tīng)完客戶對(duì)不同問(wèn)題有疑點(diǎn)后，他們是如何解決這些疑點(diǎn)的。你可能也會(huì)為看到客戶服務(wù)主管部門在一天中接通客戶電話的頻率而感到驚訝，并且還要回答來(lái)自不同客戶的不同疑點(diǎn)。一旦你對(duì)客戶服務(wù)中心的職責(zé)很了解，那么你多多少少可以成為客戶服務(wù)中心的一員。
Got a chance to know what telemarketing is and how does it operates to sell various kinds of products to customers creating a large chain of new customers and generating revenues for the company. Telemarketing is a new concept in business world where everyone is trying to fascinate clients offering new schemes and products from telemarketing call centers.
In these call centers there are hundreds of customer care executives or customer care providers where they call the customers in a polite way to inform new products, its benefits and advantages. These days call centers are equipped with high technology and devices to make the selling process fast and easy. Call centers are located all over the world to interact with new as well as old customers.
In reality, paying a visit to a call center will provide you complete information about its functions. You will have a break to see how the customers are asked different questions and explained everything in detail by the customer care executives. In addition, you will also see how they help the customers after listening their queries about different problems. You also might be surprised to see how often the executive has to attend customer call in a day and in response how many times new queries come from his or her. Once you have a compete idea of call center functioning, you can scale up or down the ranking of call center representatives.
Analyze this unique selling process about are the agents selling in such a way a new customers may like or dislike. Do they have the ability to perform their task to the best? If you are visiting in person you will have a Cristal clear view of inside that is not possible by just reading in newspaper.#p#分頁(yè)標(biāo)題#e#
Before considering hiring a telemarketing call center to promote your business, take some initial steps that are essential to be remembered such as ask about the call center ranking in business world or its reputation in the market. Since when, it has been offering its call center services? If you have a practical idea of how your products will be launched in the market, chances are you will have a win-win situation.
To promote any business is not a cup of tea unless you have a wonderful strategy of doing that business that include how would you talk to new clients so at the first interaction he or she is forced to listen you. A good representative means he or she has the art of politeness to convince what is being explained is truthful and meets the customers' requirements.
Calculate how much you are being charged for the services you are going to have to promote your business. What is the average revenue they will generate for you each month and how much profit you can reap from this services. How will your business suffer a great loss if you do not intent to hire telemarketing services? You are fully satisfied that you are gaining in a most productive manner, then do not think just receive this business beat that is knocking at your door.
醫(yī)療賬單服務(wù)—Medical Billing Service
Today's hectic life has made most of us “men at work” where we work harder and harder but not able to meet your increasing financial expenses. Due to which we are always in search of money making roads. One such place, where you can work at your convenience is a budding business of medical billing service. If you have some experience in medical field or are willing to earn extra money this is an ideal place to put step in. even though experience does not require but is an advantage to excel others.
在你工作前，一些步驟應(yīng)熟記在心—Some steps you should consider in your mind before going ahead.
First of all, you need a business license to run your medical billing services without which you cannot proceed. You require to pay a license fee to the concerned department in your city to obtain the license. While applying for the license for your medical billing service, you will provide all the relevant information that is mandatory for any business such as your business address, who is the owner, what kind of services you wish to offer to the patients. All the relevant information should be clear. There should be no confusion in understanding your business process. You can either apply personally while going there or also mail your application letter.
Second thing you must keep in your mind is the business plan that is very important for any business. You must have a substantial plan for your medical business services. You need to mention your financial position in the market, your marketing strategies and other relevant operations regarding your services. To now more about it you can search on internet where you can easily get aware of quality business plan templates.#p#分頁(yè)標(biāo)題#e#
You infrastructure also plays a very important role to attract new customers and promote your business. You must be professional in your thinking and doing. Creat a website that would provide all the relevant information of your business services, your prices for varying services in a chart. Contact information is a must such as telephone, fax, email etc. in addition, a letterhead or business cards are part of professionalism and helps develop business in a better way.
There are some organizations who wish to get only temporary services. If you want to develop your medical billing services and survive in competing market then make contract with them. To get the most of the jobs regarding medical billing services you need to publicize your advertisement everywhere.
Always update your knowledge and gather as much information as possible because most of the hospital and other small or big medical organization intend to outsource their medical billing services to save their money and time. You can take advantage from them by offering your services.
If you are really determined to earn more money, serve the people and want to carve a niche in the market with other players then remember above mentioned steps that would provide a complete knowledge of how to start medical billing services. Our best wishes are always with you and best of luck for your organization.
醫(yī)療賬單服務(wù)—Medical billing service
If you would like to learn more about medical billing services then this is the article for you. Specifically we will discuss how all doctors that interact with patience are required to pass HIPAA, how medical billing can actually be a great job to do from home, and how electronic medical billing has increased staff productivity by a great margin. After reading this article, you should have a better idea if medical billing services are right for you.
HIPAA (the Health Insurance Portability and Accountability Act) requires that all doctors that interact with patients must pass a test. Most of the billing claims for the service are required to file electronically. The reason HIPAA was enforced was to prevent abuse like fraud in both healthcare delivery and insurance. Let's now discuss how billing can be a way to make a living from home.
Medical billing can actually be a great way to make a living from home because it offers a decent salary and the comfort of working from a place you love. Most billing service workers are paid on an hourly basis and not yearly. A medical biller can earn roughly $40,000 a year if he/she is experienced. A biller and a coder that runs his/her own firm can expect to make closer to $100,000 a year. Let's move on to how staff productivity is increased when using electronic billing.
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Since the advent of electronic medical billing, staff productivity has been greatly increased. Electronic billing does not take nearly as much man power because it is automated, unlike paper filing. The billing software is actually very easy to use and it makes the whole billing process much more accurate. Electronic billing saves time and money because of reduced printing, folding, and sealing costs. This savings of time and money greatly helps doctors across the country because they don't have to focus on menial tasks like billing.
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